How do I schedule a product return?

To schedule a product return, please contact us via email [email protected] or via phone 484-514-2931 to request an RMA

Transmission Parts USA Return Policy

All returns must be accompanied with a Return Material Authorization Number (RMA). Contact our customer service department for an RMA and we will issue credit on clean and unopened sealed parts, less shipping and a 20% restocking and handling fee.

Parts that are pre-packaged and sealed are not returnable once they are opened. This includes all parts that are in sealed plastic wrap. Examples are gasket kits, shift kits, Sonnax parts, ATSG manuals, prepackaged assembled products and overhaul kits. No returns are allowed for electrical, solenoids, driveline or tools. No exceptions.

Orders shipped under our Free Shipping Program may be subject to shipping and handling charges if the return causes the order value to fall below the program minimum.

Sorry, no returns or credits after 30 days!

Thank you for your business.