How do I schedule a product return?



To schedule a product return, please contact us via email TPUSAAD@GMAIL.COM or via phone 458-359-4941 to request an RMA

Transmission Parts USA Return Policy


All returns must be accompanied with a Return Material Authorization Number (RMA). Contact our customer service department for an RMA and we will issue credit on clean and unopened sealed parts, less shipping and a 20% restocking and handling fee.

Parts that are pre-packaged and sealed are not returnable once they are opened. This includes all parts that are in sealed plastic wrap. Examples are gasket kits, shift kits, Sonnax parts, ATSG manuals, prepackaged assembled products and overhaul kits. No returns are allowed on electrical products, solenoids or tools. No exceptions.

Orders shipped under our Free Shipping Program may be subject to shipping and handling charges if the return causes the order value to fall below the program minimum.

Sorry, no returns or credits after 30 days!

Thank you for your business.