Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Promotional Discounts
To receive Promotional Discounts through Coupons, you must enter the promotion code into the Coupon Code Box during checkout. The following conditions apply: Only one discount per order. Offers may not be used with any other promotion or discount or for the purchase of gift certificates. Minimum order requirements are based on merchandise total only, not including core deposits, truck freight, tax or sale-priced items. Free Shipping applies to standard method only. Shipments outside the continental U.S., freight items, Express Delivery orders and very large or heavy items requiring FedEx Ground Delivery are not included.

Free Shipping
Items shipped under our "Free Shipping Program" will have the original outbound amount deducted from any credits. The qualifying amount for "Free Shipping" is US $ 99.00. We reserve the right to select the shipping carrier. Free Shipping is only available for Standard or Ground Shipping (in the continental US only) and Items will ship in3 to 7 Business days.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Transmission Parts USA. The collective work includes works that are licensed to Transmission Parts USA. Copyright 2003, Transmission Parts USA ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Transmission Parts USA or purchasing Transmission Parts USA products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Transmission Parts USA or to purchase Transmission Parts USA products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Transmission Parts USA. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Transmission Parts USA used in the site are trademarks or registered trademarks of Transmission Parts USA


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Transmission Parts USA disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Transmission Parts USA does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Transmission Parts USA does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Transmission Parts USA shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Transmission Parts USA has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Transmission Parts USA product is mistakenly listed at an incorrect price, Transmission Parts USA reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Transmission Parts USA reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Transmission Parts USA shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Transmission Parts USA without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Transmission Parts USA may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Transmission Parts USA.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Transmission Parts USA products) shall be in the state or federal courts located in Lee County, Florida. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Transmission Parts USA products) must be commenced within one (1) year after the claim or cause of action arises. Transmission Parts USA's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Transmission Parts USA may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Transmission Parts USA or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Transmission Parts USA does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Transmission Parts USA is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Transmission Parts USA reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Transmission Parts USA in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Transmission Parts USA, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Transmission Parts USA may link to sites operated by third parties. However, even if the third party is affiliated with Transmission Parts USA, Transmission Parts USA has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Transmission Parts USA. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Transmission Parts USA seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Return Policy

Transmission Parts USA.com does everything in its power to ensure that you get the high-quality part you asked for quickly and conveniently. We also strive to make your shopping experience as hassle-free as possible by offering options for making returns by return shipping.

It is necessary to call TransmissonPartsUSA.com to get authorization for a return.

On all returns we will send an email to the original purchaser verifying the return and credit amount.

Return any new or unused part to us within 30 days of the original ship date and will refund the full purchase price and applicable taxes, not including shipping and handling charges. TransmissionPartsUSA.com will only apply credit to the credit card originally used for the purchase. We will not give retail store credit.

Exact replacements can only be given for a defective part you received, a warranty part still under full coverage, a part damaged in shipping or a part sent in error.

  • We will not ship a replacement part before receiving the returned part.
  • We will not accept C.O.D. deliveries for shipped returns.
  • We will not accept returns on any custom-made part.

Items incorrectly shipped to TransmissionPartsUSA.com will not be returned to the customer. Any part returned will be subject to inspection to determine refund amount for merchandise. This amount may be less than original payment based on condition of the returned Item. We charge a 25% Restocking Fee.

Parts Damaged in Shipping, Warranty Parts, Parts Received Defective and Parts Sent In Error

If you have been inconvenienced by a part that was damaged in shipping, received defective or sent in error:

We will provide a replacement or refund for any such item returned within 30 days of the original ship date.

Any defective part you receive is covered under our warranty program. Please go to our Warranty page to review our policies and determine coverage.

If you choose a refund for the part, we will refund your shipping and handling expenses for a part sent to you in error, received defective or damaged in shipping. This refund will be automatically credited upon receipt and inspection of the part. If only a portion of your order is returned, the refund for shipping costs will be prorated.

If you choose to exchange the part for a duplicate, you will be responsible for the shipping and handling charges on the replacement part. Shipping and handling charges on the original part will be applied to the replacement; they will not be refunded. Exchanges for unlike parts require a refund and new purchase.

We will also pay for return shipping to TransmissionPartsUSA.com for a part sent to you in error, received defective or damaged in shipping. If you believe you qualify and want TransmissionPartsUSA.com to pay for return shipping, you must email us at support@transmissionpartsusa.comor call us at 239-790-5401 before attempting to return the part. C.O.D. shipments will not be accepted.

If you indicate "Exchange (EX)" (exact same item) on a shipped return, a replacement order will be automatically generated to ship to the address of the original order.

If you indicate "Exchange" (exact same item) on a store return, the part can be fulfilled in the store if in stock. Otherwise, a replacement order will be automatically generated to ship to the address of the original order.

Return Direct to TransmissionPartsUSA.com

Please read the following procedures prior to shipping the part back to TransmissionPartsUSA.com.

  • Merchandise (non-warranty) must be in original condition when returned to us. Include all original material sent with the merchandise.
  • Return the product in the original manufacturer box and/or packaging. Repack the part in the original shipping box with the original packing materials and any materials sent with the merchandise. Substitute comparable shipping materials if necessary.
  • If the new part was shipped to you, pack the bottom portion of the original Shipment Receipt (labeled "Return Copy") in the box. See the reverse of the Shipment Receipt for instructions. Affix the preprinted return label from the Shipment Receipt to the outside of the box using clear tape.
  • If you have lost paperwork or the part was picked up at a local partner store, pack the box with the information as instructed in the Lost Paperwork section below. Address the package to location provided.
  • Remove or mark through all old shipping labels on the outside of the box.
  • Ship to the address on the preprinted return label using UPS, RPS, the U.S. Postal Service or a similar carrier. All returns must be sent prepaid; no C.O.D. shipments will be accepted. Please insure the shipment for the full value to protect against loss.
  • Upon receipt and inspection of merchandise, TransmissionPartsUSA.com will provide a refund, as appropriate, and a receipt will be emailed to you. Any merchandise credit will include sales tax. Shipping and handling costs will be refunded if applicable.